IT Support

Flexible, Affordable IT Support

Every business is unique, so we believe your IT support should be too. Our team can design a flexible support package that fits your requirements and budget. Whether you’re a new startup with a handful of employees or a growing enterprise with multiple sites, our outsourced IT support scales to meet your demands. From straightforward help desk assistance to full managed IT support and monitoring, we ensure you get exactly the level of service you need ; no more, no less.

IT Support
Key Benefits of Tailored IT Support

Key Benefits of Tailored IT Support

  • Cost Effective Plans: Only pay for the IT services you actually need. Our support contracts can be adjusted for small teams or expanded for larger organisations, providing affordable options for business IT solutions at any scale.

  • Outsourced IT Department: Gain the advantages of a full IT department without the overhead. We act as your outsourced IT support team, handling everything from routine maintenance to emergency troubleshooting, so you don’t have to hire in house staff.

  • Experienced, Friendly Engineers: Nortech’s engineers are certified and DBS checked, with experience across various industries (education, healthcare, retail, industrial).

  • Service Level Agreements (SLAs): We offer defined response and resolution times to give you peace of mind. Our team is committed to meeting fast response targets.

Managed Network Services | Northampton | Milton Keynes

IT Support In Your Area

With teams based in Northampton and Milton Keynes, We deliver fast response IT services across the UK. We handle the technical complexity for you, so you can focus on your core operations with confidence.

All installations are carried out by certified, DBS checked engineers with experience across business, education, healthcare, and industrial sectors.

IT Support Services for Small Businesses & Startups

In today’s connected world, businesses of all sizes rely on technology to stay secure, productive, and connected. We provide professional IT Support Services tailored to small businesses, startups, and commercial companies. We offer everything from day to day computer support and troubleshooting to strategic business IT help that keeps your operations running smoothly.

With Nortech as your IT partner, you can focus on your core business while we handle all your technology needs in the background.

IT Support Services for Small Businesses & Startups
Comprehensive IT Support Solutions

Comprehensive IT Support Solutions

Here’s what Nortech can do for you:

  • Help Desk & Remote Computer Support: Employees can call or email our help desk for prompt computer support with software glitches, email problems, printer issues, and more.
  • On Site IT Support & Maintenance: When hands on help is needed, our technicians come directly to your office. We handle on site fixes, new equipment setup, and routine maintenance visits.
  • Network Installation & Infrastructure Services: Keep your business connected with a robust network. We design, install, and maintain networks including structured data cabling, switches/routers, and server setups.
  • Business Wifi Setup & Connectivity: Ensure fast, reliable wireless internet for your office. We perform professional wifi installation, configuration, and wifi surveys to optimise coverage.
  • Cybersecurity & Data Protection: Defend your company from cyber threats. We implement and manage firewalls, antivirus software, and intrusion prevention systems to safeguard your data.
  • Cloud & Remote Work Support: We can assist with migrating your email, files, and applications to cloud platforms like Microsoft 365 or Google Workspace. We handle the setup and network integration so your team can work from anywhere securely.

How it Works

Give Our Friendly Team a Call

We will discuss your needs so we can provide you with the best solution.

Book Your Installation

During our chat we will book in a time that suits you for a site visit.

Complete Installation

We will come to your site on the agreed date and complete the required work.

Begin On-Going Support

We will support you once the new Structured Data Cabling has been installed.

Not Sure What You Need?

We’ll visit your premises, assess your current setup, and recommend the best cabling solution for your space and usage. Whether that’s structured cabling, data cable upgrades, or full internet cabling design.

You’ll get a clear, no pressure quote and expert advice from a team that knows networks inside out.

What Our Clients Say…

Davies Turner Air Cargo Ltd have worked with Nortech Network Services for a number of years. They have delivered, installed and tested both Wlan, Lan networks efficiently in a secure warehouse environment. The staff are professional and courteous. The company is responsive and always complete works to within agreed timescale and cost.

Davies Turner
Air Cargo Ltd

We have used Nortech Network Services as our data contractor and found them to be a professional and well-run company. Nortech Network Services are competitive with their pricing and maintain good progress on site in accordance with overall project scheduling. Precision Electric would have no hesitation in recommending the services provided by Nortech Network Services.

Precision Electrical

GKN Luton works closely with Nortech Network Services who facilitates our structured cabling installations. Over the years we have found them to very helpful with all aspects, from surveys to project management; often bending over backwards to fit in with our often very short notice requirements. Projects are completed to a high level of satisfaction and any snags raised are resolved quickly and efficiently.

GKN Transparency Systems

Areas Covered by Our Internet Services

Wherever you are in these areas, our team can coordinate a prompt on site visit. If your town isn’t listed below but is nearby, feel free to contact us (we likely serve your area as well).

  • Northampton
  • Corby

  • Daventry
  • Leicester

  • Loughborough

  • Nottinghamshire

  • Warwick

  • Rugby

  • Milton Keynes

  • Buckingham

  • Watford

  • Reading

  • Luton

  • Bedford

  • Harlow
  • and more

IT Support Services FAQs

Our proactive monitoring runs 24/7, and we can respond to critical issues after hours as part of our managed services. During normal business hours, our help desk is fully staffed and ready to assist. If you require round the clock coverage (for example, a system that must be up overnight or international operations in different time zones), we can arrange an out of hours support plan to ensure someone is always on call.

A large portion of our computer support is handled remotely for speed and convenience. Our technicians can securely connect to your systems to resolve software issues, configure settings, and provide business IT help without needing to come on site. If a problem can’t be fixed remotely or requires hands on assistance (like hardware replacement or new equipment installation), we dispatch an engineer to your location.

We pride ourselves on a fast response. Response times depend on the support package or SLA you choose, but many issues receive immediate attention within the hour. Critical problems are addressed as a top priority ; often with near real time response via our 24/7 monitoring alerts. Our goal is to minimise your downtime, so most standard requests are resolved the same day.

Our IT support team is equipped to help with hardware, software, and network issues of all kinds. This includes problems with computers and laptops (slow performance, errors, crashes), software applications and email, printers and peripherals, server and network troubleshooting, and more.

IT Support Tailored To Your Business

We deliver internet services you can rely on.

Nortech is more than just a cabling company – we offer a full suite of IT and network services. In addition to network installations, we provide electrical wiring, business WiFi deployment, ongoing IT support and managed services

Whether you’re setting up a new system or upgrading existing infrastructure, our fully certified engineers offer end to end service you can count on.

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